stato.tech · new module · C1 Clearance
WhatsApp, the office line, email, the website form and the QR code on the van — all landing on one record, with the calls recorded and nothing lost between a phone in a van and a laptop in Stockport.
Enquiries today
0
across 5 channels
Avg first reply
0m
was 3h 40m
Quoted today
£0
priced from photos
Nothing missed
0
unanswered right now
Where things stand
Leads arrive on a WhatsApp number sitting in a van on a Lycamobile SIM, and on an office line. Neither knows about the other, and neither leaves a record anyone else can pick up.
Today
After
How it works
Watch the channels light up as enquiries arrive. Aircall handles the calls, WhatsApp stays on its existing number, and stato.tech owns the customer history — so either provider can be swapped later without a migration.
stato.tech
0
records created
Matched on phone number, so a WhatsApp thread and a phone call become one customer, not two.
The number that actually matters
Clearance work is won by whoever answers first. Someone standing in a garage with a phone will message three companies, and the first sensible price usually takes the job.
Now · unanswered
00:00
The oldest enquiry with no reply, counting up in real time.
Current average
3h 40m
Whenever someone next picks the phone up and scrolls back.
Target
< 15m
Alert on the record, on any device, before the lead goes cold.
The three assets
This is the part of the plan we changed. WhatsApp is tied to the number, not the SIM — so the mobile does not need to move, and moving it is the one step that could break it.
WhatsApp · mobile
07440 517077
Stays on a SIM. Joined to the lead centre through Meta's Coexistence route — same number, chat history kept, crew can still answer on the handset.
Never portedOffice · national
0330 133 9144
Ported into Aircall. Diverted from week one so recording and logging start immediately, rather than waiting on the carriers.
Port · 4–6 weekshello@c1clearance.co.uk
Read into the lead centre and matched to the right customer. The mailbox itself is untouched, so nothing changes for whoever uses it today.
Connected onlyThe constraint
Not in figures — inside the QR code. That is why the mobile number is treated as fixed for the life of the vehicle wrap.
Scan for a free quote
The QR on the van is a dense code, which means a long URL rather than a short domain — consistent with the same style of link. If it is, changing the number means re-wrapping the van.
wa.me/447440517077?text=Hi%20C1%20Clearance…
Next print run: point the QR at c1clearance.co.uk/q and redirect. The printed code never changes again, and you finally get scan counts per vehicle.
Sequence
Nothing risky happens in week one, and nothing is cancelled with any provider until a port has completed.
Days 1–3 · Phase 0
Scan the van QR. Pull the Lycamobile account details. Confirm who holds the 0330 and whether it is the main billing number.
Week 1 · Phase 1
Aircall live with a divert from the office line. Recording, routing and voicemail working before any port is submitted.
Weeks 1–2 · Phase 2
Coexistence onboarding on the mobile. This is the phase that stops leads being lost, and it is the fastest one.
Weeks 2–6 · Phase 3
Submitted with the divert still in place, so the cutover is invisible to callers.
Weeks 3–6 · Phase 4
Photo-led quoting, response-time alerts, and cost per lead by source.
Later · Phase 5
Call summaries, postcode and volume extraction, out-of-hours replies.
Running cost
Indicative and to be confirmed at quote. Aircall bills per licence with a three-licence minimum, which is the figure that catches people out.
Aircall
~$90–150
per month · 3 licences
~£40–70
per month · ~400 enquiries
Watch this
Meta starts charging for replies inside the 24-hour window, which have been free since November 2024. Roughly £50 a month at your volume. Replies sent from the WhatsApp Business app stay free — one more reason to keep it.
Phase 0 is mostly information gathering. Once we have these, calls are recorded within the week.
Send the details over